Helm's Deep - Epic Story Decisions

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With Helm's Deep, you needed to buy the expansion to play the new epic story.[1] This was different from the previous expansion, Rise of Isengard, when you did not have to buy the expansion in order to play the epic story. This change raised some questions on the LOTRO Forums.

Tied to Epic Battles

Community manager Rick "Sapience" Heaton explained that the decision to keep the epic expansion-only was made because the epic story was tied to epic battles - and those were exclusive to the expansion. Sapience: "The Epic Story in Helm's deep is very tightly entwined with the Epic Battle system. The story in Helm's Deep is the Epic battle we all know from the books. We've returned to the core story line from the lore and that line leads in a direct path, laid out by the Professor himself, into Helm's Deep and the battles and heroic deeds that occur there. As a result, this means the Epic story requires the purchase of the Helm's Deep expansion. Otherwise you'd not be able to complete it as it moves through the Epic Battle system."[2]

Epic story availability decisions - a history

In a lengthy reply in a related forum post, Jeff "MadeofLions" Libby, who worked on epic battles, explained how the decision making process worked, and how the availability of epic stories had been handled historically: "I'm glad you guys enjoy the Epic Story! We spend a lot of time and effort making it, and for me, getting to play in the Professor's sandbox with so many of his creations is an absolute joy. We had a few options available to us when the time came to figure out the contents of the Helm's Deep expansion, and we chose the one that honestly seems like it provides the best value for you guys. I was always a little saddened when players would make lists of 'What am I getting when I buy this expansion?' because they always end with something along the lines of 'And not the Epic... you get that anyway!' It does seem to diminish the value proposition of the expansion when you can experience its featured event or location without picking it up."

"We're a Free-to-Play game now, so obviously that requires a change in approach. We gradually modified the way the Epic worked. People forget now, but when the transition to F2P happened the existing expansion packs didn't have free Epic Books - you had to pick up Mines of Moria in order to do its six Epic Books, and if you didn't have Mirkwood then Volume II Book 9 was also blocked away. As the level cap increased and we got further and further into the game (and further along in our story's timeline), we loosened restrictions on what you needed in order to experience those Epic Books. You could play them for free, and you could solo them (if you wanted - except for the Volume II Epilogue. That one's on me, guys. Sorry!)"

"But those were expansions that were already out at the time the F2P transition happened. In fact, when we were developing Rise of Isengard, I was still designing the Epic under the assumption that it would only be available for players who purchased the expansion. I mean, I was sending you into the ring of Isengard, and into the past to experience it when it was still pristine, and onto the roof of Orthanc, and into the dungeons underneath... basically, no expense was spared. But if you could see all these iconic aspects of Isengard without buying the expansion, well, what were you paying for?"

"I had a choice to make. We could make the Epic in such a way that it avoided all those iconic locations that are part of the 'expansion content,' and that way the Epic could remain separate from the expansion and stay free. Or we could keep it the way it is and charge for the Epic as part of the expansion, so you only get to play the Epic in Isengard if you bought the Isengard expansion. But there was a third choice, and it's the one we went with: I could refuse to change the Epic, keeping it in Isengard with all of the iconic things and happenings there, and we keep it free. It's certainly the biggest public relations win - I mean, who doesn't love free stuff? We were adored as heroes of the people, and life was good."

"But there would come a time in the future when the decision wasn't so easy. What if there were a system looming on the horizon that would be the centerpiece of an expansion, such that everything was tied into it, and the Epic Story needed to interweave with it in such a way that we couldn't separate the two, but we also couldn't give you the entire system for free? Ah, I'm sure our Future Selves will handle it."

"Well, here we are in the future, confronted with a system that allows you to experience the Battle of the Hornburg in all its rainy glory, and an Epic Story that would be doing you a disservice if it didn't tell the story of that battle. There are players who play the Epic even without buying the expansions, and I am sorry that this is a change for you guys. But it's a change that serves to reward the players that do pick up the expansion, and makes the expansion a better deal, more worth your time and your money. This is just an expansion change for now - I'm hoping we can keep the Epic Story free in other updates. But for big expansions I'd expect that it'll be featured as one of the Things You Get on the 'virtual box'."[3]

References

  1. Release Nov 18th: Reply #117 LOTRO Forums by "Sapience" (community manager Rick Heaton) on September 12, 2013.
  2. Release Nov 18th: Reply #128 LOTRO Forums by "Sapience" (community manager Rick Heaton) on September 12, 2013.
  3. The Last Straw for FreeToPlay: Reply #42 LOTRO Forums by "MadeOfLions" (epic story developer Jeff Libby) on September 13, 2013.